How many under 16s do we get anyway?? Letting them in free is the best idea out of the lot, they could be paying fans in the years ahead. And could get more adults in which would cover some loss.
How many under 16s do we get anyway?? Letting them in free is the best idea out of the lot, they could be paying fans in the years ahead. And could get more adults in which would cover some loss.
Exactly. People saying letting in kids for free is a loss is absolute nonsense! The loss is not letting anyone in at all and leaving your ground virtually empty.
The key problem is that there seems to be a kind of Emperors New Clothes mentality in the Blue Square leagues. The mentality of all the club boards seem to be "Well everyone else is charging £12-£15, so it must be alright" and "well everyone else's ground is mostly empty, so it must be alright." As the play-off final showed we do have a vast potential pool of support but nobody's going to turn up if they're being blatantly ripped off....
Albert Einstein's definition of insanity: Doing to same thing over and over again, and expecting different results...
If you had a theatre overcharging people, and the theatre was 80-85% empty on the night of a show, the remainder of the show's run would most likely be cancelled that night...
We've already had one winding-up petition. We don't want to willingly invite another one!
Where has this "making up the loss" thing come from from letting them in free ?? What do we lose exactly ??
Yes, letting people in free in the olden days was sensible as we'd make £2-3 quid per child from them buying sweets and drinks, but we can't even do that now.
Let all under 11's in free. Sack off the burger bar and do it in house, or double their rent. Either way, they are raking it in currently and we are losing a chance to make money. Sort the bloody bar out. Why are there no fridges in the bar, or any beer in them, and why does it take ages to get served. £12 entry, £7 if you arrive before 2pm. Fiver cheaper, but they will spend that with two drinks in the bar in the waiting hour. What else is there to do ?? Helps create an atmosphere when you then go out on the terraces, but can only be done if the bar isn't run like a circus.
None of the above cost any money, and minimal time/common sense. To not do them is nothing short of stupid and/or lazy.
-- Edited by Kevin on Tuesday 11th of December 2012 10:25:12 AM
Kev if you were a member of WUSA you will have heard that people are discussing the above, The Bar is getting there, its smarter, tables and carpets are being looked at which WUSA are looking to contribute to with the club and grants, It looks cleaner and brighter and lighting is coming in the near future. Shepherd Neame are now in and we are waiting ON THEM for a few things. Tea bars are being discussed, Things are getting there. Believe it or not somethings are trying to be done but other things are holding us back as we are waiting for things/people to do the work.
WUSA are in contact with the club through their place on the board. Posting on the forum is good but you can get your points listened to in a quick and structured way if you make it to WUSA. You also hear what has been done or is being done and you can help if you want or suggest things. There is two way dialogue going between the fans and the club and things are happening. If you say all fans should know anyway, they will but to know whats happening day by day the communication channel is between the Club and WUSA as WUSA is contributing to stuff and helping with things. Thats just the way it is. Should WUSA people know whats going on before joe smith? Possibly as they are helping to fund things and man things to make things happen. They are in day by day trying to help or get things sorted from the first thoughts to seeing it happen. Its easy to say do this or that its different to be involved and try and facilitate things.
Calling people lazy is uncalled for when you arent aware what people are doing.
Why does it take ages to get served? Its better now there are two lots of taps for lager and cider, 2 ale pumps downstairs and now 2 pumps upstairs now Sheps are in. Remember they have only been in a few days.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
It's not a criticism of the bar staff guys, blimey. Everyone on here recently seems to want to take things so personally. I assist for free as well lets remember. If two people isnt enough, there should be more. How many 18-21 year olds are out of work and could be employed for three hours on match day for minimal outlay ?? At no point did I claim to be able to do it any quicker. But people have always walked into the bar, seen the queue, and walked out again. Its a wasted opportunity from the club's point of view, not a criticism in any way of the bar staff for being slow.
More a criticism of the size of the bar, the fact there are tables in the way of people wanting to spend money, the decor, etc. Even raising the price of a pint to £3 would mean less mucking about with change and speed the whole process up. I can't see anyone saying "Im not paying that" and walking out again.
-- Edited by Kevin on Tuesday 11th of December 2012 02:45:48 PM
-- Edited by Kevin on Tuesday 11th of December 2012 02:47:51 PM
Pouring 5 of each lager would n't hurt! Perhaps even 2/3 of a pint, then top it up when it's ordered. It may only save about 2 mins but at 3:45ish and 4:55 ish that 2 mins is crucial.
Also JGFC I might be able to help you when the new lgt fitting's come in.
-- Edited by Chris on Tuesday 11th of December 2012 04:45:02 PM
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Can you get more than two behind that bar? Could have 2 serving and 1 just taking money, and i don't belive that kev was criticising..just stating that with only 2 people at a busy time is hard work, especially if you need more stock or a barrel changing etc..if someone asks me i'll do it.
-- Edited by Jamison on Tuesday 11th of December 2012 05:56:42 PM
Kev As JGFC says above, we are waiting for Shepard Neame to come in with two new fridges which should help things. You moan that it takes a long time to get served, don't forget there is only two of us behind the bar (possibly three at half time) and when people take 10 mins to decide what they want or order a pint and then decide to order another 4/5 for friends that have just turned up, is it any wonder it takes us some time to serve everyone......
If you think you can do it faster I'm more than willing to show you one Saturday and then leave it your 'capable' hands
Also bear in mind that if more people come into the bar, as most seem to want, it could take even longer to get served!!!!!!!!!!!!!!!!!
Kev As JGFC says above, we are waiting for Shepard Neame to come in with two new fridges which should help things. You moan that it takes a long time to get served, don't forget there is only two of us behind the bar (possibly three at half time) and when people take 10 mins to decide what they want or order a pint and then decide to order another 4/5 for friends that have just turned up, is it any wonder it takes us some time to serve everyone......
If you think you can do it faster I'm more than willing to show you one Saturday and then leave it your 'capable' hands
Also bear in mind that if more people come into the bar, as most seem to want, it could take even longer to get served!!!!!!!!!!!!!!!!!
I helped out behind the bar for a function last new years eve. If you think its slow on matchdays you shouuld have seen me try to serve a pint of that funny yellow stuff that comes out of the tap marked fosters.
I think the weather is starting to take effect to the attendances at the games up and down the countries. Its going to be hard to get anywhere near decent attendances unless we reward people for braveing the weather. Like family combo or something. 2 adults, 2 kids for £25. This would be perfect. Or if like Under 16's kids for a quid as suggested
Kev As JGFC says above, we are waiting for Shepard Neame to come in with two new fridges which should help things. You moan that it takes a long time to get served, don't forget there is only two of us behind the bar (possibly three at half time) and when people take 10 mins to decide what they want or order a pint and then decide to order another 4/5 for friends that have just turned up, is it any wonder it takes us some time to serve everyone......
If you think you can do it faster I'm more than willing to show you one Saturday and then leave it your 'capable' hands
Also bear in mind that if more people come into the bar, as most seem to want, it could take even longer to get served!!!!!!!!!!!!!!!!!
Simple solution to that would be to start pouring pints of lager 5 mins before half time/ full time hence there will not be a delay and backlog when the rush comes. It's not a personal thing-it's just that it's run by volunteers and it shows.
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Erm... how many come in bar at one time 50? So if we poured 15 lagers and say 10 went, if someone comes up after 10 mins and gets offered a poured one and says no ta i will have one that hasnt been sitting there for ages, thats money wasted. They sell Hurlimann and Wings Lager now, which do you pour? Where do you store it? Should we pour 15 ales too and ciders? for 50-60 people in the "rush"?
We arent a concert venue or a night at the darts with 15,000 there. Maybe an extra person helping for 10 mins at HT and FT would be the solution now we have the extra taps.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
Unfortunately I miss more games than I attend due to shift work, but I come along whenever I can with my wife and sometimes 2 children, the cost of admission including a match programme is £40. Add on a coffees, hot chocolates and a few burgers and the cost rises to £50+, the recent 3 home games in under 2 weeks made it very expensive. How about the introduction of a parent and child gate for £15.
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All postings lubricated by The Door Hinge Ale House 11 Welling High Street
Any chance of getting the queue off to one side a la Bromley with a rope barrier. The temptation is for people to get served and stand near the bar so you don't get a true idea of whether the wait is short or long and also makes for additional inattentive turning round and shouting to\from people if drinks are being added to the order adding delay. It also means the staff dont have to remember who is in theory next.
I think the only way you'd get that is if the bar was length-ways , against a side wall etc, that way any screens have a natural congregation point which wouldn't block the pathway to the bar itself, however this is not a realistic option (cost alone). I personally think people manning the bar and the bottle bar (despite still being owed 20p from last season hehe) do a cracking job , even when they've run out of Cider and I have to drink that stuff made out of "Pears"
Get schools playing on the pitch at Half Time, same offer to parents you would get 50 people extra at a game every game.
And sorry, sending out vouchers? Try and have meetings with the schools rather than send vouchers thats just lazy, involve the schools on a match day and they will come.
You say they work hard Dan... what have they done for the club community wise or bringing in fans? Its a question not a criticsm because i dont see any improvement at all or any activity and i live in the area of the club, Theres no kids or community scheme news anywahere, none of the youth teams come to games, i see nothing in the press, ive never seen a flyer. Ive never seen the community section do anything.
At Danson they turned up on one day for a short while and to be honest it was laughable.
Just my opinion. Must try harder especially if they are paid as i believe they are.
What are the roles of the community duo?
If its to teach kids keepie uppie and have the club known in the local youth leagues, then they are succeeding
If its to connect with the local community, promote the club in the local community, and bring the community to games and keep the community informed of news of the club, then they are failing.
Is the Community scheme outdated and basically just youth football in a hit or miss manner, now the club is CIC should the community scheme have more important aims? I firmly believe they should.
The last two News articles were in May and April of this year.
I applaud one of their aims on the site "
Match Day Fun Events
To invite local schools, to join in on/off pitch events on first team home matches. "
.. sadly they dont seem to be doing it, Working hard you say Dan? I think its just glorified youth football and not really a community scheme. The club dont really have ,much to do with it so its not a fault of theirs, i believe now we are CIC that the Community Scheme/Trust needs to shape up and really be a Community Scheme and to communicate.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
I googled "how to market a football club" and found this website which explains how to do it.: Click here
Very interesting read: and if the club followed some of thier advice relevant to them and develop a long term plan, we would see an improvement in attendances. They also have a great opportunity and platform to engage with the community with our club celebrating 50 years next year. Develop a long term marketing plan and launch it on the back of the 50 years is my view.
-- Edited by morph on Thursday 13th of December 2012 04:13:13 PM
No doubt the reaction to JGFC's well thought out criticism of the community scheme will just be to shrug their shoulders and say 'we try our best, you don't know what goes on behind the scenes'. Doubt we'll even get a comment on this thread...
-- Edited by Chris on Thursday 13th of December 2012 04:17:18 PM
-- Edited by Chris on Thursday 13th of December 2012 04:17:35 PM
-- Edited by Chris on Thursday 13th of December 2012 04:18:25 PM
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The 50 year celebrations will be interesting but seem a bit rushed. Hope we can get a top team down or a 4 team tournament with a league team and a continental team and we dont just get a damp squib.
If you want to market you have to communicate and build contacts, We havent got a marketing list or an SMS list we could pump news and offers out on. We do not (as yet) comminicate with the thousands of residents in Welling.
We are improving all the while (EG commercially and communicating between club and existing fans have both come on hugely). We need to do the basics in contacting the locals firstly and see where that takes us. It might need two or three months of it but crowds will rise.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
Lets say 100 under 16s come in, thats £700, If we ran the tea bar you would get a whack of that back. I think its a good idea letting in Under 16s but you need to get some money that they will spend, if they spend it in the tea bar we arent getting it at the moment so we would be losing money as things stand. Long term you will gain supporters but you need to get money short term too or you are just losing money that you already get. Control the tea bar and you could at least reduce the entry to £3 or £5, gain supporters and not lose money.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
The ground is nearly full up with adverts thanks to Eric last season and Paul this season. We also had a sponsor this season. I think commercially with businesses there have been a great improvement, I think you are a bit wide of the mark there.
Im convinced get the schools or youth teams involved on a match day and hit the thousands of residents with flyers or brochures for 2 or 3 months and crowds will rise. I could name 50 or more of our fans that are not in Welling, Maybe we were but familys move, they have stayed loyal, we need to get the locals in, simples.
I do think you have some good ideas and its great to see fans want to get the crowds up as the players and management deserve it.
I see community and commercial as seperate things. Remember the commercial manager is out trying to get business money in. The community people could be engaging with the residents.
Things are improving but there are just a few people doing the work whether the paid club people or some volunteers or people delivering flyers.
What can the fans do? Like youve said use social networking , share website news and videos, Bring a friend to a game. Mention the club to people. Place a flyer poster in your work staff room or business (there is a season fixture poster on the official site).
The Club have only recently started having board meetings so i expect things to continue to improve and some structure to develop over the coming months< we really are moving in the right direction and have come a fair way from a couple of seasons ago. Ive always been convinced we can get 4 figures a game in the ground even at this level with a little effort with the locals.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
Marmite on toast: The Free tickets for schools Does not work! Vince sent out vouchers to 6 Local schools for the whole school for the child goes free and the parent goes in at £7 but out of 6 schools only 4 kids came through with the voucher 1 on there own and the other 3 was with there mum or dad plus we have tryed these free tickets many of times in the couple of seasons but you be lucky to reach double figures. Dont get me wrong Vince and Jim on the Community trust do work really hard
" Most importantly I love football, but I am a passive supporter of a football team here in South Africa. I do love the team. Am I loyal to this team? I am not very sure. I have kept their supporter registration form for years. Nothing has ever compelled me to register. Make no mistake, I keep a tag on their performance and I feel deep pain when they lose. How many games do I attend a year? May be three. Which games do I attend? I only attend if I get dragged there by a friend or something compelling. I am a typical South African football fan"
Most of that site is utter garbage, Note the donation link on there its just a money funnel he probably has 100 sites in many names just looking to get gullable people donating.
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Alexander O'Neal 1987 "I'm fed up cos all you wanna do is criticize "
Hi Tom maybe a "fruit cake," ideas. but my point is make a long term marketing plan and use the 50 years celebration to launch it and engage with the community, in my view the club will not have a better "marketing angle" to start from.
But how are you making a loss from letting U16s in for free? They wouldn't be in incurring any cost on us. All you're doing is letting them occupy an empty space on a terrace! Even if they don't buy anything, when they leave the ground they're then a walking talking advert for the club. Like I've said before, the main loss is NOT letting people in and leaving 80-85% of the ground empty. It's better to have something rather than nothing.
Being realistic, when has there ever been 50 U16s attend a game, let alone 100?...
We're not attracting U16s. U16s simply can't afford to pay £7 to attend any football match let alone a non-league football match! I hope I'm not the only one can see the lunacy in the current ticket pricing.
Also being realistic, I don't know many U16s nowadays that buy tea....
Many will probably buy a programme and maybe some merchandise but this is better than nothing. Also I'm sure you'll agree that the most vocal section of the crowd at games are the small youthful contingent. This no doubt helps spur on the team. I'm pretty sure no footballer enjoys playing in a near empty stadium that audibly resembles a library, as PVR is becoming.
Another problem nobody has considered is that despite liaising with local businesses we have struggled to acquire new commercial investment such as advertising and match sponsorship. Why? Because businesses look at the attendances and think "who is there to advertise to?!" If we had higher attendances from subsidised ticketing then this would make us far more attractive on a commercial front. This also ties in with the E-tools thread I created. If we can similarly increase the viewer ratings of the match highlights and interviews, we can then hopefully boost billboard advertising. Even do something like video highlights advertising/sponsorship!
It would be nice if our board could be different to the other out of touch football club boards up and down the country sleep walking their clubs into financial oblivion. I can only hope the that they see the common sense and financial/commercial benefits of filling the ground rather than having the greedy mindset of "what's the most we can charge?...."
Instead of just sending flyers to schools, how about actually going into a schools. There are plenty of secondary schools in the local area, out of say 10 i reckon 5 at least would be willing to let somebody speak in assembly. Jgfc could make a highlights dvd, and someone could speak about the club dismiss some probable misconceptions about non-league and so on and leave them with information i.e fixtures/prices.
Instead of just sending flyers to schools, how about actually going into a schools. There are plenty of secondary schools in the local area, out of say 10 i reckon 5 at least would be willing to let somebody speak in assembly. Jgfc could make a highlights dvd, and someone could speak about the club dismiss some probable misconceptions about non-league and so on and leave them with information i.e fixtures/prices.
Attendance figures are down virtually everywhere in non-league football. Improved advertising and simple pricing would help. Selling a carnet style ticket that allows entry to ANY 6 home games for £50 might get some irregular attenders to return as well as providing cash upfront. I'd certainly buy one at the start of each season!
I have canvassed some football supporting friends/family to ask what would get them to Welling. Reaction was 1 from Arsenal suporter -Lower admission charge. 2 chelsea supporting pervert (oops sorry 24 yr old son) cheerleaders on the pitch at half time, 3 Charlton supporter covered area at road end. 4 Millwall supporter couldn't get his head round having to pay extra quid to sit.