Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: WUSA Survey


Moderator

Status: Offline
Posts: 4158
Date:
WUSA Survey
Permalink  
 


At the back end of the season supporters both WUSA members and non WUSA members were invited to complete a questionaire.  I understand that the questionnaires have been looked at and views taken on the content.  I further understand that the findings have been shared with WUSA members.  How about sharing the information and conclusions made with those of us who took the time to complete the survey and are not WUSA members!!!



__________________

YOUTH are the future

****

"The worst thing you can do is make a committment and not meet it and I understand that."  Barrie Hobbins 14 August 2010

 



Admin

Status: Offline
Posts: 2550
Date:
RE: WUSA Survey
Permalink  
 


Apologies for the delay. They were announced on Wednesday at the AGM. I had planned to put these on the forum Thursday but 2 very late nights at work meant I couldn't. They will be on this forum later this evening.



__________________

Welling United FC. Banging on the walls of Woking dressing rooms since 1963..



Admin

Status: Offline
Posts: 2550
Date:
RE: WUSA Survey
Permalink  
 


Here you go folks, any questions then feel free to ask.

How did you rate WUSA at the following?

Communication 68%
Coach travel 88%
Events 77%
Aims 80%
Club Shop 80%
Supporters Rep 75%
Overall 77%

Why did people join WUSA?

To feel part of the club and be involved
Information
They support the club
Discounted coach travel

Why didn't people join WUSA?

Too far away
Will do next season
Unemployed

What could WUSA do better?

Communication
More away coaches
More visibility within ground
Monthly newsletter

What events could WUSA organise?

Darts/pool night, open day, comedy club, music quiz

Club shop general

Good range, like to see smaller items and an onlime shop

What would you like to see at ground?

Improved bar, sky tv, better seating, improved toilets, banning of drums!

Club bar general

Runs out of stock quickly, long queues, expensive, needs sky tv, bar looks old and needs updating

What does the club need to improve on

Exec lounge too busy
Website noy updated quickly enough
Online shop
Cheaper prices
Improved marketing in Bexley area




__________________

Welling United FC. Banging on the walls of Woking dressing rooms since 1963..



Admin

Status: Offline
Posts: 2550
Date:
RE: WUSA Survey
Permalink  
 


Actions, the committee will be sitting down at the next meeting to discuss ways of going forward. I think a monthly newsletter/email is a great idea to keep people informed. We also know about the new bar which will solve some problems. Prices for under 18's have been reduced and Paul is driving project 1000, a fantastic initiative to try and get the average attendance over 1000 people. Coaches I will always get costs and offer them, always happy to run them and would love to get one to every game, but they have to break even meaning that they need to be supported a bit more if fans want them to run.

Please message me or ask any questions and I will do my best to answer.

__________________

Welling United FC. Banging on the walls of Woking dressing rooms since 1963..



Moderator

Status: Offline
Posts: 4158
Date:
RE: WUSA Survey
Permalink  
 


Thanks Dean.

__________________

YOUTH are the future

****

"The worst thing you can do is make a committment and not meet it and I understand that."  Barrie Hobbins 14 August 2010

 



First X1 Player

Status: Offline
Posts: 155
Date:
RE: WUSA Survey
Permalink  
 


Just for clarification I am not driving target 1000
Have lots going on at the minute , I had an initial chat with Rick Everitt who ran the Charlton scheme many years back
I then had a meeting with Matt , Slippers and Young Barry put ideas forward and suggested a working committee was formed in tandem with the community guys to drive it forward
Not sure where it is at now

__________________


Admin

Status: Offline
Posts: 2550
Date:
RE: WUSA Survey
Permalink  
 


Sorry Paul. My mistake.

__________________

Welling United FC. Banging on the walls of Woking dressing rooms since 1963..



Club Captain

Status: Offline
Posts: 808
Date:
RE: WUSA Survey
Permalink  
 


Vince from community scheme was at wusa agm, had a discussion about it, will need the community scheme on board to drive this forward, the next stage is to put working party together

__________________


Moderator

Status: Offline
Posts: 4158
Date:
RE: WUSA Survey
Permalink  
 


Forgot to ask earlier what was the response rate to the questionnaire?


__________________

YOUTH are the future

****

"The worst thing you can do is make a committment and not meet it and I understand that."  Barrie Hobbins 14 August 2010

 



Admin

Status: Offline
Posts: 2550
Date:
RE: WUSA Survey
Permalink  
 


We had 73 questionnaire's back, 51 were usable. The other 22 were either not completed with no usable data for questions, or time wasters. 70% of the 51 were WUSA members, 30% non-members

__________________

Welling United FC. Banging on the walls of Woking dressing rooms since 1963..



Moderator

Status: Offline
Posts: 4158
Date:
RE: WUSA Survey
Permalink  
 


Thanks for the prompt response Dean.

Disappointing that only 71 people responded and that 30% of the replies were either deemned to have no usable data or were regarded as time wasters.
Pleasing to see that almost a third of the views taken into account were from non WUSA members which shows that though they may not be members at the moment they could be at a later date.

I have a few points to make which I hope WUSA take in the manner in which they are offered ie constructively.
1. The questionnaire was rather lengthy and that may have been why so few were filled in on the day.
2. Some of the questions merely attracted the same response.
3. Perhaps the survey should in fact have been 2 surveys, one re WUSA and second ground improvements etc.
4. Particularly when trying to obtain views on more than one issue the use of multiple choice with 'other' as an option is a better format than free answers. Obviously a small box has to be added to take account of a response for which there was no option but it encourages those with a view not offered to express a reasoned opinion and the real plus is that it makes the analysis of the data much easier.

__________________

YOUTH are the future

****

"The worst thing you can do is make a committment and not meet it and I understand that."  Barrie Hobbins 14 August 2010

 

Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard